Several things:

ls -l /etc/group

ls -l /path/to/php.ini

ls -l /var/spool/postfix/etc/group

[ -f /var/spool/postfix/etc/group ] && cat /var/spool/postfix/etc/group



Also, grep setgid from your main.cf. And whats in the mailer config from php? A phpinfo might be nice too.


On 11/07/2014 03:29 PM, Livy Li wrote:
Thanks Darin for your reply, but I'm not running anything in chroot.  :(

Livy


On Fri, Nov 7, 2014 at 2:10 PM, Darin Perusich <[email protected] <mailto:[email protected]>> wrote:

    Are you running postfix in a chroot? If so perhaps the chroot needs to
    be updated.
    --
    Later,
    Darin


    On Fri, Nov 7, 2014 at 1:48 PM,  <[email protected]
    <mailto:[email protected]>> wrote:
    > Hello All,
    >
    > I'm having a weird problem where RT can't send out going
    emails.  I'm using
    > Postfix and running sendmail command from the shell works fine, just
    > whenever a new ticket gets created or a comment was added, RT is
    not able to
    > send outgoing emails.
    >
    > On the web interface, it says:
    > The RT System itself - Sending the previous mail has failed.
    Please contact
    > your admin, they can find more details in the logs.
    >
    > In syslogs, the following error is thrown:
    > Nov  7 09:04:30 *** postfix/sendmail[30696]: fatal: file
    > /etc/postfix/main.cf <http://main.cf>: parameter setgid_group:
    unknown group name: postdrop
    >
    > At first I thought a misconfigured postfix is causing the
    problem, but again
    > I can run sendmail command from the shell and it sends out email
    with no
    > problem.
    >
    > I do have the postdrop group in  my /etc/group file.
    >
    > What's weird is there is no "setgid_group" in file
    /etc/postfix/main.cf <http://main.cf>.
    >
    > Below is output of postconf -n:
    >
    > alias_database = hash:/etc/aliases
    > alias_maps = hash:/etc/aliases
    > append_dot_mydomain = no
    > biff = no
    > config_directory = /etc/postfix
    > inet_interfaces = all
    > inet_protocols = ipv4
    > mailbox_size_limit = 0
    > mydestination = [domain], [domain], localhost
    > myhostname = [domain]
    > mynetworks = 127.0.0.0/8 <http://127.0.0.0/8>
    [::ffff:127.0.0.0]/104 [::1]/128
    > myorigin = /etc/mailname
    > readme_directory = no
    > recipient_delimiter = +
    > relayhost = [some ip]
    > smtp_tls_session_cache_database =
    btree:${data_directory}/smtp_scache
    > smtpd_banner = $myhostname ESMTP I.T., have you tried turning it
    off and on
    > again?
    > smtpd_client_restrictions = reject_rbl_client bl.spamcop.net
    <http://bl.spamcop.net>,
    > reject_unauth_pipelining, permit
    > smtpd_data_restrictions = reject_unauth_pipelining, permit
    > smtpd_helo_required = yes
    > smtpd_helo_restrictions = reject_invalid_helo_hostname,
    > reject_non_fqdn_helo_hostname, reject_unauth_pipelining, permit
    > smtpd_recipient_restrictions = reject_non_fqdn_recipient,
    > reject_unknown_recipient_domain, reject_unauth_destination,
    > reject_unauth_pipelining, permit_auth_destination, permit_mynetworks
    > smtpd_timeout = 30s
    > smtpd_tls_cert_file = /etc/ssl/certs/ssl-cert-snakeoil.pem
    > smtpd_tls_key_file = /etc/ssl/private/ssl-cert-snakeoil.key
    > smtpd_tls_session_cache_database =
    btree:${data_directory}/smtpd_scache
    > smtpd_use_tls = yes
    >
    >
> I'm running RT 4.2.8 on a Debian Wheezy box with MySQL server. Anyone has
    > any insight to my problem?   Any suggestions is greatly appreciated!
    >
    > Livy



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