On Mon, Nov 17, 2014 at 11:26:58AM -0500, Chris Hall wrote: > Is there a way to make multiple menu items for custom fields, and then split > my > custom fields into those separate menu items? > > For example: A queue I'm working on will have around 30 custom fields. They > are > topical, so they'd like to break it up into groups of about 4 or 5 with a > title > on each. So in my mind instead of the red bar that says "Custom Fields" on the > ticket, there'd be like.. 4 or 5 of them with 4 or 5 custom fields under each > menu item when making a ticket.
You've just described Custom Field Groupings, a new option in the 4.2 series. http://bestpractical.com/docs/rt/latest/RT_Config.html#CustomFieldGroupings http://blog.bestpractical.com/2013/10/whats-new-in-42-grouping-custom-fields.html -kevin
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