On Tue, Dec 16, 2014 at 11:32:24AM -0600, Matt Zagrabelny wrote: > On Mon, Dec 15, 2014 at 4:08 PM, [email protected] <[email protected]> wrote: > > Hi RT Users, > > > > I am trying to clear an address that keeps appearing in the > > One-time Cc/Bcc list on the Reply form for a ticket. The user > > is no longer here, but the address keeps showing up in the > > Reply form for new tickets. How is that list constructed? > > Hi Ken, > > What version of RT are you using? > > -m >
We are currently running 3.8.last and working on an upgrade to 4.2.x. Regards, Ken
