On Mon, Dec 15, 2014 at 04:08:52PM -0600, [email protected] wrote: > Hi RT Users, > > I am trying to clear an address that keeps appearing in the > One-time Cc/Bcc list on the Reply form for a ticket. The user > is no longer here, but the address keeps showing up in the > Reply form for new tickets. How is that list constructed? > > Regards, > Ken >
Okay. It looks like I can add the address to the $RTAddressRegexp and it will remove it. I was hoping that there was some type of DB/shredder/GUI action that could be used instead of polluting the regex. Regards, Ken
