How come this does not work? I've seen some examples of the "DependOnBy" use
returning a numeric value, but looking at RT documentation, it appears it
should return an array? Basically, I want it to return 1 if there are no child
tickets associated with the current ticket.
if ($self->TransactionObj->Type eq 'Create' &&
$self->TicketObj->FirstCustomFieldValue('New Hire Request?')eq 'Yes' &&
$self->TicketObj->DependOnBy eq '0') {
return 1;
}
Is there a way to test RT perl code without trial and error, or do you just
have to incorporate some logging?
Thanks!
-Matt