I meant to say I want it to return 1 if there are no PARENT tickets to the current ticket. I would need to use the "DependsOn" or "AllDependsOn", but I'm not sure how to check the returned array for size.
Working on it. -----Original Message----- From: rt-users [mailto:[email protected]] On Behalf Of Kevin Falcone Sent: Wednesday, December 17, 2014 11:15 AM To: [email protected] Subject: Re: [rt-users] Custom condition not working (simple) On Wed, Dec 17, 2014 at 06:11:03PM +0000, Matt Smith wrote: > How come this does not work? I’ve seen some examples of the > “DependOnBy” use returning a numeric value, but looking at RT > documentation, it appears it should return an array? Basically, I > want it to return 1 if there are no child tickets associated with the current > ticket. First up - it's DependedOnBy not DependOnBy, and it returns an RT::Links object, so I'm surprised you've seen numeric comparisons. I suspect you wanted http://bestpractical.com/docs/rt/latest/RT/Record.html#HasUnresolvedDependencies > Is there a way to test RT perl code without trial and error, or do you > just have to incorporate some logging? Logging is your friend. RT->Logger->error("Stuff"); You can also always write a command line program to test things quickly, which is what I usually do. -kevin
