Greetings rt-users followers,

I would like to create a script that check out if the max attachment size of a response is reached and if so, send an autoreply to the requestor informing him that his documents are too heavy. Indeed, customers send documents to our customer services but sometimes the transaction is droped by the system because max attachment is reached and neither the customer service or the client is notified of it.

I have already checked out the different contribs but nothing seems to match my request...

Unfortunatly, I'm not really comfortable with rt-users mailing list yet so maybe this request has already been asked.

Thanks is advance for your help and sorry for my bad english !

Loic Cadoret
IT Technician

Reply via email to