I'm in the process of moving RT 4.0.5 from an old server to a new one. In the process, I'm also upgrading it to 4.0.23 (and maybe 4.2.x soon after.) Its mostly going smoothly. However, in the Comment and Reply screens of the web GUI, under "One-time Cc" and "One-time Bcc", it lists RT's address at the new server.
The old server was cns.cairodurham.org (CNAME of atlas.cairodurham.org) and the new server is its1.cairodurham.org. Addresses like [email protected] and [email protected] aren't showing in the one-time list. Addresses like [email protected] and [email protected] do show up. In RT_SiteConfig.pm, my RTAddressRegExp is set to: Set($RTAddressRegexp , '^{rt|help|rt-comment}\@{its1\.|cns\.|atlas\.|}cairodurham.org$'); The script generate-rtaddressregexp suggests this: Set($RTAddressRegexp,qr{^(?:rt(?:|-comment)\@its1\.cairodurham\.org)$}i); Any idea what I missed? Thanks in advance for any help you can offer. -- Jaime Kikpole Network Administrator Cairo-Durham Central School District Technical Support: [email protected] go.cairodurham.org/techtips -- This electronic message and any attachment(s) may contain confidential or legally privileged information protected by law from further disclosure and is intended only for the individual or entity identified above as the addressee. If you are not the addressee (or the employee or agency responsible to deliver it to the addressee), or if this message has been addressed to you in error, you are hereby notified that you may not copy, forward, disclose or use any part of this message or any attachment(s). Please notify the sender immediately by return email or telephone and permanently delete this message and attachment(s) from your system.
