Thanks much Gerald, I didn't know about trying that....so I executed the make fixperms and it seems to have done what it's supposed to do but still no luck for me....I noticed in testing that if I edited httpd.conf and changed the DocumentRoot to /opt/rt4/share/html/ after that when I browsed to RT in my web browser I got the RT "Almost there" incorrect configuration page....so I'm assuming that either Apache isn't picking up my /etc/httpd/conf.d/rt.conf file configurations for some reason and/or the RT site content in /opt/rt4/share/html/ is still not accessible by apache somehow for some reason...if there is anyone running RT 4.2.12 that can share their configuration files (httpd.conf & /conf.d/yourRTspecificfile.conf) with me or knows what's wrong here I'd be extremely grateful!
Below are my permissions of /opt/rt4/share/html/ are these correct? **************************************************** # pwd && ls -la /opt/rt4/share/html total 108 drwxr-xr-x. 21 root bin 4096 Nov 23 20:46 . drwxr-xr-x. 6 root root 4096 Nov 23 20:46 .. drwxr-xr-x. 11 root bin 4096 Nov 23 20:46 Admin drwxr-xr-x. 3 root bin 4096 Nov 23 20:46 Approvals drwxr-xr-x. 4 root bin 4096 Nov 23 20:46 Articles -rw-r--r--. 1 root bin 2201 Nov 23 20:46 autohandler drwxr-xr-x. 3 root bin 4096 Nov 23 20:46 Dashboards -rw-r--r--. 1 root bin 2285 Nov 23 20:46 dhandler drwxr-xr-x. 3 root bin 4096 Nov 23 20:46 Download drwxr-xr-x. 15 root bin 4096 Nov 23 20:46 Elements drwxr-xr-x. 3 root bin 4096 Nov 23 20:46 Errors drwxr-xr-x. 4 root bin 4096 Nov 23 20:46 Helpers -rw-r--r--. 1 root bin 6027 Nov 23 20:46 index.html drwxr-xr-x. 3 root bin 4096 Nov 23 20:46 Install -rw-r--r--. 1 root bin 2231 Nov 23 20:46 l -rw-r--r--. 1 root bin 2188 Nov 23 20:46 l_unsafe drwxr-xr-x. 5 root bin 4096 Nov 23 20:46 m drwxr-xr-x. 8 root bin 4096 Nov 23 20:46 NoAuth drwxr-xr-x. 2 root bin 4096 Nov 23 20:46 Prefs drwxr-xr-x. 3 root bin 4096 Nov 23 20:46 REST drwxr-xr-x. 3 root bin 4096 Nov 23 20:46 Search drwxr-xr-x. 6 root bin 4096 Nov 23 20:46 SelfService drwxr-xr-x. 5 root bin 4096 Nov 23 20:46 Ticket drwxr-xr-x. 2 root bin 4096 Nov 23 20:46 Tools drwxr-xr-x. 3 root bin 4096 Nov 23 20:46 User drwxr-xr-x. 3 root bin 4096 Nov 23 20:46 Widgets ******************************************************* Thank you! -Drew -- View this message in context: http://requesttracker.8502.n7.nabble.com/Trouble-Error-with-Web-deployment-CentOS-httpd-mod-fcgid-tp60979p61021.html Sent from the Request Tracker - User mailing list archive at Nabble.com.
