This is interesting. I wound up tabling RT for almost a year, am just now
getting back to it and started over with installing it from scratch. I got it
all set up, runs fine run from the command line on port 8080, went back to
installing it under a new virtual host, got an error message, tried to figure
it out, went looking for information on it, searched the mailing list, and
found that I had asked about the same error message a year ago and never got a
response.
Error message is: FastCGI: incomplete headers (0 bytes) received from server
"/usr/local/sbin/rt-server.fcgi"
I’ll repost what my virtual host config is now....
FastCgiServer /usr/local/sbin/rt-server.fcgi -processes 5 -idle-timeout 300
<VirtualHost *:80>
AddDefaultCharset UTF-8
ScriptAlias / /usr/local/sbin/rt-server.fcgi/
DocumentRoot "/usr/local/share/rt42/html"
<Location />
Require all granted
Options +ExecCGI
AddHandler fastcgi-script fcgi
</Location>
</VirtualHost>
From: Joseph Mays
Sent: Wednesday, March 25, 2015 12:45 PM
To: Joseph Mays
Subject: Re: [rt-users] mod_fastcgi hangs
Tried reinstalling mod_fastcgi and changing the permissions of
/usr/local/sbin/rt-server.fcgi to no avail.
From: Joseph Mays
Sent: Tuesday, March 24, 2015 5:04 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] mod_fastcgi hangs
Running mod_fastcgi under apache 2.4 on FreeBSD 10.1. I believe it’s
successfully calling mod_fastcgi now, but in the browser it just hangs. Here’s
what I get in the logs when try to pull an info.php from the website....
[Tue Mar 24 16:58:45.988597 2015] [:error] [pid 86182] [client
216.24.33.245:65013] FastCGI: comm with server "/usr/local/sbin/rt-server.fcgi"
aborted: idle timeout (300 sec)
[Tue Mar 24 16:58:45.989641 2015] [:error] [pid 86182] [client
216.24.33.245:65013] FastCGI: incomplete headers (0 bytes) received from server
"/usr/local/sbin/rt-server.fcgi"
216.24.33.245 - - [24/Mar/2015:16:53:45 -0400] "GET /info.php HTTP/1.1" 500 538
Here’s the vhost config I’m running under.
FastCgiServer /usr/local/sbin/rt-server.fcgi -processes 5 -idle-timeout 300
<VirtualHost *:8080>
ServerAdmin webmas...@tickets.win.net
DocumentRoot "/usr/local/www/apache24/data/rt42"
ServerName tickets.win.net
ErrorLog "/var/log/tickets.win.net-8080-error_log"
CustomLog "/var/log/tickets.win.net-8080-access_log" common
ScriptAlias / /usr/local/sbin/rt-server.fcgi/
<Location /usr/local/www/apache24/data/rt42>
AllowOverride None
Require all granted
</Location>
<Location /usr/local/share/rt42/html>
AllowOverride None
Require all granted
</Location>
<Location /usr/local/sbin>
AllowOverride None
Require all granted
</Location>
<Location />
AllowOverride None
Require all granted
Options +ExecCGI
AddHandler fastcgi-script fcgi
</Location>
</VirtualHost>
---------
RT 4.4 and RTIR Training Sessions
(http://bestpractical.com/services/training.html)
* Hamburg Germany March 14 & 15, 2016
