On Tue, Feb 9, 2016 at 2:57 PM, Boris Epstein <borepst...@gmail.com> wrote: > Hello listmates, > > Has anybody ever discovered a situation where all of a sudden your view > resets to a non-sensical view where your search, tickets, etc. configs - all > the advanced options - are gone and all you see is a view which is > essentially useless. Tickets, however, seem to be there - if you specify > them by number. > > Any idea what this could be - or how to reset it to something reasonable?
Is it SelfService? Unprivileged users are forced to the SelfService web space of RT. Is your account privileged? -m --------- RT 4.4 and RTIR Training Sessions (http://bestpractical.com/services/training.html) * Hamburg Germany March 14 & 15, 2016
