On Tue, Feb 9, 2016 at 4:01 PM, Matt Zagrabelny <[email protected]> wrote:
> On Tue, Feb 9, 2016 at 2:57 PM, Boris Epstein <[email protected]> > wrote: > > Hello listmates, > > > > Has anybody ever discovered a situation where all of a sudden your view > > resets to a non-sensical view where your search, tickets, etc. configs - > all > > the advanced options - are gone and all you see is a view which is > > essentially useless. Tickets, however, seem to be there - if you specify > > them by number. > > > > Any idea what this could be - or how to reset it to something reasonable? > > Is it SelfService? > > Unprivileged users are forced to the SelfService web space of RT. > > Is your account privileged? > > -m > Matt, It may be - I am a privilleged user and have not seen self-service in a long time - it may well be. Question is if that is the case how did I lose my privilleges? What happened? This is positively weird. Thanks. Boris.
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