Hi All, I am using this scrip, but it does not notify the owner at resolve
Description: Reminder to close associated tickets at resolve Condition: On Resolve Action: Notify Owner Template: Global Template: Resolved Stage: TransactionCreate I own the ticket and I do have valid email address. But when I resolve the ticket I get No recipients found. Here is the log... [Fri Feb 12 21:06:14 2016] [info]: < rt-4.0.17-9677-1455311174-1234.1571857-25...@rt.example.net> #1571857/10214209 - Scrip 254 Reminder to close associated tickets at resolve (/opt/rt4/sbin/../lib/RT/Action/SendEmail.pm:285) [Fri Feb 12 21:06:14 2016] [info]: < rt-4.0.17-9677-1455311174-1234.1571857-25...@rt.example.net> No recipients found. Not sending. (/opt/rt4/sbin/../lib/RT/Interface/Email.pm:385) Any suggestion where to look? I am using RT 4.0.17 on Ubuntu LTS Thanks a lot -- Asif Iqbal PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu A: Because it messes up the order in which people normally read text. Q: Why is top-posting such a bad thing?
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