Hey, This is a good topic for rt-users. I've removed -devel from the recipients list.
On Tue, Feb 16, 2016 at 8:40 AM, <it_st...@telenet.be> wrote: > Hi all, > > Sorry for posting in two lists, but don't really know where it belongs... > And I wanted to get starting in adjusting RT to our needs. (I have no > experience in writing th scripts or stuff like that) > I'm running RT4.4 stable and I was querious if it is possible to add a > button or linkor something in a ticket dashboard with a external request / > hyperlink based on a custom field value, to for example a kibana dashboard. Yep. This is totally doable. You can make custom fields (CFs) into links via the admin web interface. Otherwise you can enhance RT in a multitude of ways using callbacks. -m --------- RT 4.4 and RTIR Training Sessions (http://bestpractical.com/services/training.html) * Hamburg Germany - March 14 & 15, 2016 * Washington DC - May 23 & 24, 2016
