Here is an example of how we have done this. ===================== '<a href=" http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=__CF.{Community Bug}__" target="_blank">__CF.{Community Bug}__</a>/TITLE:Bug', =====================
We've added this to the Format of a search under the advanced option and added the search to a dashboard. Hope this helps. Best Regards, -Jesse <je...@bywatersolutions.com> On Tue, Feb 16, 2016 at 9:51 AM, Matt Zagrabelny <mzagr...@d.umn.edu> wrote: > Hey, > > This is a good topic for rt-users. I've removed -devel from the recipients > list. > > On Tue, Feb 16, 2016 at 8:40 AM, <it_st...@telenet.be> wrote: > > Hi all, > > > > Sorry for posting in two lists, but don't really know where it belongs... > > And I wanted to get starting in adjusting RT to our needs. (I have no > > experience in writing th scripts or stuff like that) > > I'm running RT4.4 stable and I was querious if it is possible to add a > > button or linkor something in a ticket dashboard with a external request > / > > hyperlink based on a custom field value, to for example a kibana > dashboard. > > Yep. This is totally doable. > > You can make custom fields (CFs) into links via the admin web interface. > > Otherwise you can enhance RT in a multitude of ways using callbacks. > > -m > --------- > RT 4.4 and RTIR Training Sessions ( > http://bestpractical.com/services/training.html) > * Hamburg Germany - March 14 & 15, 2016 > * Washington DC - May 23 & 24, 2016 >
--------- RT 4.4 and RTIR Training Sessions (http://bestpractical.com/services/training.html) * Hamburg Germany - March 14 & 15, 2016 * Washington DC - May 23 & 24, 2016