Hi, I have rt4.2.12 working fine in my society and I have my group. I want that every one of my group be responsible of ech queue so I want that every user see all the tickets of the queue under his responsibility when he logged in in the SelfService.
Please help me
--------- RT 4.4 and RTIR Training Sessions (http://bestpractical.com/services/training.html) * Hamburg Germany - March 14 & 15, 2016 * Washington DC - May 23 & 24, 2016