What is the Perl macro for the CURRENT Transaction Content? > {$Transaction->Content()}
seems to be the initial Ticket Content. I only want the Reply. Thanks, Anne --------- RT 4.4 and RTIR Training Sessions (http://bestpractical.com/services/training.html) * Hamburg Germany - March 14 & 15, 2016 * Washington DC - May 23 & 24, 2016