I recently upgraded my database from 4.0.4 to 4.4.0. Everything works fine except for one user who doesn't get the right links. Whenever the user clicks on a queue all tickets have the format:
' <b><a href="/Ticket/Display.html?id=__id__">__id__</a></b>/TITLE:#', while every other user has the correct format of: '<b><a href="__WebPath__/Ticket/Display.html?id=__id__">__id__</a></b>/TITLE:#', This cause the user to get a 503 whenever they click a link because the WebPath is missing. I can change the format but it always reverts back when I leave the query. How do I get this to get the correct format each time. Every other user gets the correct links. Luke --------- RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Washington DC - May 23 & 24, 2016