On Wed, May 11, 2016 at 10:43:17AM +0000, raymond.teunis...@kpn.com wrote: > Hi all, > > There seems to be an issue with the contentsearch in RT, or at least, I'm > experiencing it :) > > When doing a search like : Queue = 'Queuename' AND Status = 'new' AND Content > LIKE 'searchphrase' > > It works. > > When doing a search like: Queue = 'Queuename' AND Status = 'new' AND Content > NOT LIKE 'searchphrase' > > It doesn't. It still gives those tickets which have the criteria I specified > in the search (and thus don't want to see in the results). Is this a bug > perhaps? > > RT4.2.12 > RHEL 6 > > Regards, > Raymond > > KPN NL
Hi Raymond, This search is not doing what you expect. It is finding all tickets that have at least one reply without the searchphrase. Regards, Ken --------- RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Washington DC - May 23 & 24, 2016
