Perhaps this is not a bug, but stalled tickets that gets updated via email from 
external parties, didn't this previously change the status of the ticket to 

In RT 4.4 it seems not to work, and cant seem to make it work with custom scrip 
either (due to lack of perl skills).

Is this a bug or supposed to work in this way?

RT 4.4 and RTIR Training Sessions
* Washington DC - May 23 & 24, 2016

Reply via email to