Hi, So, I created the .rtrc file as requested but I'm still receiving the following:
rt: Server error: Can't connect to localhost:443 (certificate verify failed) (500) How do I allow the RT CLI program to accept https connection certificates and/or what would be the easiest way to drop https to login via RTCLI? Thanks, On Mon, May 9, 2016 at 2:26 PM, Dave Florek <dave.a.flo...@gmail.com> wrote: > > ---------- Forwarded message ---------- > From: Dave Florek <dave.a.flo...@gmail.com> > Date: Wed, May 4, 2016 at 1:00 PM > Subject: Re: [rt-users] RT CLI login > To: Dustin Graves <dus...@bestpractical.com> > Cc: rt-users@lists.bestpractical.com > > > Good afternoon, > > Thanks for the response. I'm not seeing the .rtrc file in my home > directory. I added the username, password and URL via environment variables > and I'm now receiving the following new error message: > > Server error: Can't connect to <RT site ip address:>:443 (certificate > verify failed) > > (500) > > > On Fri, Apr 29, 2016 at 2:02 PM, Dustin Graves <dus...@bestpractical.com> > wrote: > >> Hi Dave, >> >> There are two ways to authenticate for the RT CLI. >> >> The first is environment variables RTUSER and RTPASSWD >> >> The second is an RT Config file .rtrc in your user’s home directory: >> >> server http://your.rt4.installation >> user your.rtusername >> passwd your rt password >> >> >> I would verify that you can login to RT with your credentials before >> using the CLI if you have doubts as to their validity. You can use any user >> with the CLI, but you will be limited by their permissions. Generally it is >> recommended to make a user specifically for use with the CLI so you can >> grant only the permissions that you need. >> >> You can take a look at the wiki here for more information: >> http://requesttracker.wikia.com/wiki/CLI >> >> Thank you, >> Dustin >> >> On Apr 29, 2016, at 1:20 PM, Dave Florek <dave.a.flo...@gmail.com> wrote: >> >> Hi, >> >> I'm trying to use RT CLI to issue several commands however it asks for a >> password and none of the ones I initially generated are working. Does the >> rt cli program use the root password to work? I get an error (302) found >> each time I attempt a login. >> >> Sincerely, >> --------- >> RT 4.4 and RTIR Training Sessions https://bestpractical.com/training >> * Washington DC - May 23 & 24, 2016 >> >> >> > >
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