On Fri, Apr 22, 2016 at 1:27 PM, Barton Chittenden < bar...@bywatersolutions.com> wrote:
> In a further twist, html entities display correctly on the "Article > Display" page, but when the canned response is actually *used*, I see > html entities in the reply editor... but if I include text like <foo>, > 'foo' is removed in the reply editor... I have no way of including > something that looks like an xml tag in a canned response. > > Any further thoughts on this? I'm trying to create canned responses that involve changes to XML configuration files, and all of the tags end up empty.
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