Hi Dustin, Thank you for your suggestion. I reset the browser as advised but still it is not appear. Opening the create new ticket page on other laptop also not showing the ticket detail field.
Regards, Sharizan > On 24 Jun 2016, at 10:15 PM, Dustin Graves <dus...@bestpractical.com> wrote: > > Hi Sharizan, > > This looks like you have the RT 4.2.x version cached in your web browser. If > you do a hard reset to clear your cache and refresh it should work. > > Thank you, > Dustin > >> On Jun 24, 2016, at 8:09 AM, Sharizan Sumuui <shari...@myren.net.my> wrote: >> >> Hi, >> >> I have newly installed RT4.4.0 but text field for ticket detail is not >> appearing when I create new ticket. >> Appreciate your expert advice on this abnormality. >> <Screen Shot 2016-06-24 at 7.13.11 PM.png> >> >> Thank you >> Regards, >> Sharizan Sumuui >> >> <Screen Shot 2016-06-24 at 7.13.11 PM.png>--------- >> RT 4.4 and RTIR Training Sessions https://bestpractical.com/training >> * Los Angeles - September, 2016 >
--------- RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Los Angeles - September, 2016