Hi, I am new to RT so your help is really appreciated. We are trying to see if we can create a dashboard and add a field which shows all the attachments for that ticket in the dashboard itself [cid:image003.png@01D1D2A5.B9EFEAC0] Instead of going to the ticket details and seeing the attachments.
[cid:image004.png@01D1D2A5.B9EFEAC0] Is it possible, can you please guide me to achieve it.. //BR Nagraj Arya
--------- RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Los Angeles - September, 2016
