Can Anyone Help? From: Nagraj Arya Sent: Thursday, June 30, 2016 8:02 AM To: 'rt-de...@lists.bestpractical.com'; 'rt-users@lists.bestpractical.com' Subject: help
Hi, I am new to RT so your help is really appreciated. We are trying to see if we can create a dashboard and add a field which shows all the attachments for that ticket in the dashboard itself [cid:image001.png@01D1D6B2.AA266220] Instead of going to the ticket details and seeing the attachments. [cid:image002.png@01D1D6B2.AA266220] Is it possible, can you please guide me to achieve it.. //BR Nagraj Arya
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