Hi Shawn,
For me the patch works perfectly:
Ticket 51791: Merge Successful
Ticket 51791: Merge Successful
Ticket 51791: Merge Successful
Ticket 51791: Merge Successful
Ticket 51791: Merge Successful
Ticket 51791: Merge Successful
Ticket 51791: Merge Successful
Ticket 51791: Merge Successful
Ticket 51791: Merge Successful
Ticket 51791: Merge Successful
(However, it's maybe more interesting to see which tickets are merged into what
ticket, but I'll settle for this since it works and it's out of the scope for
this issue. :-) )
Thanks for the quick fix!
--
Rob
-----Original Message-----
From: Shawn M Moore [mailto:[email protected]]
Sent: Friday, 5 August 2016 20:14
To: Rob Sterenborg <[email protected]>
Cc: [email protected]
Subject: Re: [rt-users] RT-4.4.1 bulk update error
> On Aug 3, 2016, at 06:33, Rob Sterenborg <[email protected]> wrote:
>
> Hi,
Hi Rob,
> We've recently upgraded from RT-4.2.12 to RT-4.4.1.
> Right now we get an error when merging tickets into one by bulk update.
> […]
> I'm not an RT nor a Perl wizard, and to me the error doesn't make much sense.
> Can someone please help me diagnose this problem?
Thanks for your report. I've confirmed this specific failure mode was indeed
absent in RT 4.2.12, and present in RT 4.4.0 and RT 4.4.1, and created a ticket
in our bug tracker on your behalf:
https://issues.bestpractical.com/Ticket/Display.html?id=32237
Can you try the following patch and report back on whether it works for you? It
did fix the issue for me, but I was replicating the issue in a small test
environment. If all goes well the fix will be included in RT 4.4.2.
https://github.com/bestpractical/rt/commit/a99b566793518b051577d685432115140bec85d0.diff
https://github.com/bestpractical/rt/commit/a99b566793518b051577d685432115140bec85d0
> --
> Rob
Thanks!
Shawn
---------
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