Are you sending from RT with your message reply preference set to
non-WYSIWYG (plain text)? If the content is text/plain, I think it's
getting wrapped in pre tags. If you compose in the rich text editor, it
should get set as text/html and come through and be interpreted as HTML.
On 8/10/16 9:34 AM, raymond.teunis...@kpn.com wrote:
Hi,
I’m currently trying to get my outgoing mail from RT 4.2.12 into html
format. This is my template:
*From: My dept name <ab...@mydept.tld>*
*RT-Attach-Message: yes*
*Content-Type: text/html*
* *
*<p style="font-size:10px; font-family: Verdana, Geneva,
sans-serif;"> *
*
{$Transaction->Content(Type => 'text/html')}*
*<br /><br />*
* Met vriendelijke groet,<br /><br />*
* **Raymond<br />*
* <strong>My Dept</strong><br />*
*<img src="imgurl"/> *
* <br /><br />*
*</p>*
Now the signature works, and is shown correctly, but the text I’m
sending out through RT gets wrapped around these tags:
<pre style="white-space: pre-wrap; font-family: monospace;">My ticket
content</pre>
This means that my signature is in the correct markup, but the main text
of the outgoing mail isn’t. Is there any way I can fix this?
Kind regards,
Raymond Teunissen
KPN
---------
RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
* Los Angeles - September, 2016
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RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
* Los Angeles - September, 2016
