That did the trick. Thank you very much! -----Oorspronkelijk bericht----- Van: rt-users [mailto:[email protected]] Namens Jim Brandt Verzonden: woensdag 10 augustus 2016 19:23 Aan: [email protected] Onderwerp: Re: [rt-users] Outgoing HTML mail
Are you sending from RT with your message reply preference set to non-WYSIWYG (plain text)? If the content is text/plain, I think it's getting wrapped in pre tags. If you compose in the rich text editor, it should get set as text/html and come through and be interpreted as HTML. On 8/10/16 9:34 AM, [email protected] wrote: > Hi, > > > > I'm currently trying to get my outgoing mail from RT 4.2.12 into html > format. This is my template: > > > > *From: My dept name <[email protected]>* > > *RT-Attach-Message: yes* > > *Content-Type: text/html* > > * * > > *<p style="font-size:10px; font-family: Verdana, Geneva, > sans-serif;"> * > > * > {$Transaction->Content(Type => 'text/html')}* > > *<br /><br />* > > * Met vriendelijke groet,<br /><br />* > > * **Raymond<br />* > > * <strong>My Dept</strong><br />* > > *<img src="imgurl"/> * > > * <br /><br />* > > *</p>* > > > > Now the signature works, and is shown correctly, but the text I'm > sending out through RT gets wrapped around these tags: > > > > <pre style="white-space: pre-wrap; font-family: monospace;">My ticket > content</pre> > > > > This means that my signature is in the correct markup, but the main > text of the outgoing mail isn't. Is there any way I can fix this? > > > > Kind regards, > > Raymond Teunissen > > KPN > > > > --------- > RT 4.4 and RTIR Training Sessions https://bestpractical.com/training > * Los Angeles - September, 2016 > --------- RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Los Angeles - September, 2016 --------- RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Los Angeles - September, 2016
