Under RT 4.2, is it possible to not automatically create a user from the CC
We would like that the CCed users receive emails from ticket correspondance
without creating for class user accounts.
In one email thread from 2015, I saw the reference to a variable:
AutoCreateNonExternalUsers. I am not entirely sure that this is what I
need, but that does not seem to be available in 4.2, correct?
RT 4.4 and RTIR training sessions, and a new workshop day!
* Boston - October 24-26
* Los Angeles - Q1 2017