On Wed, Sep 21, 2016 at 11:50 AM, Alex Hall <ah...@autodist.com> wrote:
> Hello all,
> I finally have RT sending out emails on the company's server, so we're ready
> to move forward with testing things and making changes. To that end, I'm
> wondering how everyone manages testing changes without affecting the primary
> instance, then moving those changes into production?

puppet, chef, ansible, cfengine, etc.

Unfortunately if you have never used a configuration management
system, then that adds an overhead cost to getting your RT test/prod
instances up and running.

RT 4.4 and RTIR training sessions, and a new workshop day! 
* Boston - October 24-26
* Los Angeles - Q1 2017

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