We are having an issue where RT is looping a ticket every few seconds causing 
an NDR bomb to our Exchange system.  What is the process for permanently 
removing a ticket or series of tickets.  We have a Postgres db....

Jonathan Sheehy
Exchange Administrator

PRG Secaucus
A Division of Production Resource Group
915 Secaucus Rd.
Secaucus, NJ 07094
201-758-4262 phone
908-902-0660 cell

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