Hello,
I am trying to get RT to pull in users from my local active directory and use
AD for auth. Meaning when I change a user's password in AD it should reflect
the change in RT. I'm running RT 4.4.1. Currently, when I run the import I get
the following error:
[root@Servername myuser]# /opt/rt4/sbin/rt-ldapimport --import --debug
[51270] [Thu Feb 2 19:56:59 2017] [warning]: RT::Authen::ExternalAuth has been
cored since RT 4.4, please check the upgrade document for more details
(/opt/rt4/sbin/../lib/RT.pm:748)
[51270] [Thu Feb 2 19:57:00 2017] [warning]: RT::Authen::ExternalAuth has been
cored since RT 4.4, please check the upgrade document for more details
(/opt/rt4/sbin/../lib/RT.pm:748)
Starting import
[51270] [Thu Feb 2 19:57:00 2017] [critical]: RT::User::ExternalAuthId
Unimplemented in RT::Record. (/opt/rt4/sbin/../lib/RT/Record.pm line 958)
(/opt/rt4/sbin/../lib/RT.pm:390)
RT::User::ExternalAuthId Unimplemented in RT::Record.
(/opt/rt4/sbin/../lib/RT/Record.pm line 958)
Here is my RT_SiteConfig.pm:
Plugin('RT::Extension::LDAPImport');
Plugin('RT::Authen::ExternalAuth');
# Uncomment for debug
#Set($LogToSyslog, 'debug');
Set( $CommentAddress, 'ithelpd...@mydomain.com' );
Set( $CorrespondAddress, 'ithelpd...@mydomain.com' );
Set( $DatabaseHost, 'localhost' );
Set( $DatabaseName, 'rt4' );
Set( $DatabasePassword, 'password' );
Set( $DatabasePort, '' );
Set( $DatabaseType, 'mysql' );
Set( $DatabaseUser, 'srv_rtir' );
Set( $Organization, '' );
Set( $OwnerEmail, 'ithelpd...@mydomain.com' );
Set( $SendmailPath, '/usr/sbin/sendmail' );
Set( $WebDomain, 'tracker.mydomain.local' );
Set( $WebPort, '8080' );
Set( $rtname, 'Mydomain-Tracker' );
# to fix that annoying error that the sites dont match
Set(@ReferrerWhitelist, qw(tracker.mydomain.local:8080));
# LDAP Authentication
Set( @Plugins, qw(RT::Extension::LDAPImport));
Set( @Plugins, qw(RT::Authen::ExternalAuth));
# LDAP user import
Set($LDAPHost,'mydomain.local');
Set($LDAPUser, 'mydomain\LDAPUser');
Set($LDAPPassword, 'password');
Set($LDAPBase, 'CN=Users,DC=mydomain,DC=local');
Set($LDAPFilter, '(&(objectCategory=person))');
Set($LDAPMapping, {
Name => 'sAMAccountName',
EmailAddress => 'mail',
Organization => 'department',
RealName => 'cn',
NickName => 'givenName',
ExternalAuthId => 'sAMAccountName',
Gecos => 'sAMAccountName',
WorkPhone => 'telephoneNumber',
MobilePhone => 'mobile',
Address1 => 'streetAddress',
City => 'l',
State => 'st',
Zip => 'postalCode',
Country => 'co'
});
Set($LDAPCreatePrivileged, 1);
Set($LDAPUpdateUsers, 1);
## LDAP GROUP IMPORT AND MAPPINGS
Set($LDAPGroupMapping, {Name => 'cn',
Member_Attr => 'member',
Member_Attr_Value => 'dn'});
#OU/basedn location of groups
Set($LDAPGroupBase, 'ou=users,dc=mydomain,dc=local');
# LDAP GROUP FILTERING
Set($LDAPGroupFilter, '(|(cn=Domain Users)(cn=Technical
Operations)(cn=Management))');
## LDAP Authentication
# Use the below LDAP source for both authentication, as well as user
# information
Set( $ExternalAuthPriority, ["My_LDAP"] );
Set( $ExternalInfoPriority, ["My_LDAP"] );
# Make users created from LDAP Privileged
Set( $UserAutocreateDefaultsOnLogin, { Privileged => 1 } );
# Users should still be autocreated by RT as internal users if they
# fail to exist in an external service; this is so requestors (who
# are not in LDAP) can still be created when they email in.
Set($AutoCreateNonExternalUsers, 1);
# Minimal LDAP configuration; see RT::Authen::ExternalAuth::LDAP for
# further details and examples
Set($ExternalSettings, {
'My_LDAP' => {
'type' => 'ldap',
'server' => 'internalIpAddress',
# By not passing 'user' and 'pass' we are using an anonymous
# bind, which some servers to not allow
'base' => 'ou=Users,dc=mydomain,dc=local',
'filter' => '(objectClass=inetOrgPerson)',
# Users are allowed to log in via email address or account
# name
'attr_match_list' => [
'Name',
'EmailAddress',
],
# Import the following properties of the user from LDAP upon
# login
'attr_map' => {
'Name' => 'sAMAccountName',
'EmailAddress' => 'mail',
'RealName' => 'cn',
'WorkPhone' => 'telephoneNumber',
'Address1' => 'streetAddress',
'City' => 'l',
'State' => 'st',
'Zip' => 'postalCode',
'Country' => 'co',
},
},
} );
1;
Daniel Burchfield - Senior IT Systems Administrator
1590 University Avenue [cid:image002.jpg@01CEFB23.2CA2B190] Dubuque, IA
52001
Office 563-588-8748 ext. 1001 [cid:image002.jpg@01CEFB23.2CA2B190] Toll
Free 888-884-6331 ext. 1001
Office (direct): 563-293-8060 [cid:image002.jpg@01CEFB23.2CA2B190] Mobile
563-564-7074
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