Hello *Associate*,

Hope you are doing well
We have below requirement open. Please send me your genuine candidate on my
email ID  *[email protected] <[email protected]>*


*Role: .Net Application Support (Production Support Experience/Pharma
Background Mandate)*

*Location: Tarrytown - NY *(Remote until Covid conditions improve)

*Type: Contract*


*                Deliverables:*

   - *(Mandatory) Strong Life Science/Pharma domain knowledge*
   - *(Mandatory) Good GXP Knowledge*
   - *(Mandatory) Good customer handling skill  *
   - He / She should be technically good, this is a Techno-Functional role


   - Should have good communication and leadership skills
   - Provide L2/L3 support for Application
   - L2 support will mainly include handling the end user issues in the
   product
   - L3 will include customization and improvement on the tool
   - Work with the vendor for any major issues/bugs in the application
   - Coordinate with vendor for the product releases
   - Should understand the integrations well and work with the integrated
   teams for any issues
   - In a 24/7 project, candidate should be flexible to work in shifts
   - Ability to mentor and lead support team and the release management
   teams
   - Ability to engage in customer discussions for requirements analysis
   - Good knowledge in ITSM tools and processes
   - Good Knowledge on GxP process
   - Handle change Management activities
   - Good to have programming knowledge .NET, JAVA, SQL"


*Thanks & Regards*

*Mohammed Ifthekharuddin*

 Tel: 703-831-8282 Ext 223 Cell: 323-825-5662
  Email: [email protected]  Web: www.canopyone.com
<http://canopyone.com/>

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