HI ,
Hope you are doing great!
Please go through the JD and reply me with your updated resume, below
details ASAP
*Role: .Net Application Support (Production Support Experience/Pharma
Background Mandate)*
*Location: Tarrytown - NY **(Remote until Covid conditions improve) *
*Note: Application Support is MUST for this position*
* Deliverables:*
· *(Mandatory) Strong Life Science/Pharma domain knowledge*
· *(Mandatory) Good GXP Knowledge*
· *(Mandatory) Good customer handling skill *
· *He / She should be technically good, this is a Techno-Functional
role *
· *Should have good communication and leadership skills*
· *Provide L2/L3 support for Application*
· *L2 support will mainly include handling the end user issues in
the product *
· *L3 will include customization and improvement on the tool*
· *Work with the vendor for any major issues/bugs in the
application*
· *Coordinate with vendor for the product releases*
· *Should understand the integrations well and work with the
integrated teams for any issues*
· *In a 24/7 project, candidate should be flexible to work in
shifts*
· *Ability to mentor and lead support team and the release
management teams*
· *Ability to engage in customer discussions for requirements
analysis*
· *Good knowledge in ITSM tools and processes*
· *Good Knowledge on GxP process*
· *Handle change Management activities*
· *Good to have programming knowledge .NET, JAVA, SQL" *
--
*Thanks & Regards,*
*Thanks & Regards,*
*Vikritha Mustyala*
Tel: 703-831-8282 Ext. 253 <703-831-8282>9 .Fax: 7034392550
<703-867-7172>
Email: [email protected] Web: www.canopyone.com
<http://canopyone.com/>
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