Hi ,
Hope you are doing great!!!!
*Job Title: .Net Support Analyst*
*Location:* *Hopkins, MN*
*$45- 47/hr*
*Mandatory Skills: *
*1. React JS or Angular JS*
*2. Dot Net Core*
*Detailed Job Description:*
1. Service Management Responsible for the project tasks assigned
2. Initiate escalation procedure for incidents based on the agreed upon
timelines and tracks it to closure
3. Manage queue effectively and allocate tasks to the team based on an
allocation plan
4. Service Tracking Ensure assigned tasks are completed within targets
set the tasks include incidents service requests identified problems
Operational changes enhancements etc
5. Conduct peer reviews and ensure quality of deliverables
6. Service Execution Comply to defined process during task execution
including problem management KEDB management etc
7. Knowledge Management Contribute and participate proactively in
knowledge sharing sessions
8. Provide complete KT to support teams before any production release
9. Working on the Incidents and service request, Problem, Change
management in Digital application and adhere to SLA’s
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*Thanks & Regards,*
*Thanks & Regards,*
*Vikritha Mustyala*
Tel: 703-831-8282 Ext. 253 <703-831-8282>9 .Fax: 7034392550
<703-867-7172>
Email: [email protected] Web: www.canopyone.com
<http://canopyone.com/>
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