Is there an easy way to avoid RT sending an autoresponse message to a ticket that has been sent to a mailing list? I presume a custom condition that tests for a suitable header would do it, but I don't know where to start.
Any help would be appreciated. Regards, Tony. -- Tony Arnold, Tel: +44 (0) 161 275 6093 Head of IT Security, Fax: +44 (0) 705 344 3082 University of Manchester, Mob: +44 (0) 773 330 0039 Manchester M13 9PL. Email: [email protected] _______________________________________________ Rtir mailing list [email protected] http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rtir
