On Mon 28.Jun'10 at 16:27:34 +0100, Tony Arnold wrote:
> Is there an easy way to avoid RT sending an autoresponse message to a
> ticket that has been sent to a mailing list? I presume a custom
> condition that tests for a suitable header would do it, but I don't know
> where to start.
Can you send an example of the inbound headers?
If it's only a specific mailing list, you should be able to go into that
user in RT and disable their mail delivery.
-jesse
>
> Any help would be appreciated.
>
> Regards,
> Tony.
> --
> Tony Arnold, Tel: +44 (0) 161 275 6093
> Head of IT Security, Fax: +44 (0) 705 344 3082
> University of Manchester, Mob: +44 (0) 773 330 0039
> Manchester M13 9PL. Email: [email protected]
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