Jesse, Not immediately. We are planning to upgrade but it's likely to be a few weeks away yet. I was kind of hoping for a quick fix here!
Regards, Tony. On Mon, 2011-01-31 at 14:11 -0500, Jesse Vincent wrote: > > > On Mon, Jan 31, 2011 at 07:03:53PM +0000, Tony Arnold wrote: > > I'm seeing the following message in syslog when I create a block. More > > accurately I think this may occur when a member of the duty team > > responds to the block request. I expect the state to change from > > 'pending activation' to 'active' but it stays as 'pending activation'. > > > > RT: Use of uninitialized value in string eq at /opt/rt3/l > > ocal/lib/RT/Condition/RTIR_BlockActivation.pm line 33. > > (/opt/rt3/local/lib/RT/Co > > ndition/RTIR_BlockActivation.pm:33) > > > > I think the error may mean that the IsApplicable routine in the file > > above always returns 0 and thus no state change occurs. > > > > Does this make sense and is there a fix for this? > > > > I'm running RTIR 2.3.17 on RT 3.7.26. > > Those versions are...astonishingly old snapshots at this point. Is it > possible to test on a released version? > > Best, > Jesse > > > > > Many thanks. > > > > Regards, > > Tony. > > -- > > Tony Arnold, Tel: +44 (0) 161 275 6093 > > Head of IT Security, Fax: +44 (0) 705 344 3082 > > University of Manchester, Mob: +44 (0) 773 330 0039 > > Manchester M13 9PL. Email: [email protected] > > > > > > _______________________________________________ > > Rtir mailing list > > [email protected] > > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rtir > -- Tony Arnold, Tel: +44 (0) 161 275 6093 Head of IT Security, Fax: +44 (0) 705 344 3082 University of Manchester, Mob: +44 (0) 773 330 0039 Manchester M13 9PL. Email: [email protected] _______________________________________________ Rtir mailing list [email protected] http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rtir
