On Wed, Mar 07, 2012 at 03:03:11PM +0000, Colin wrote:
> On Tue, Mar 6, 2012 at 10:01 PM, Kevin Falcone <[email protected]>
> > I'm referring to Quicksearch, which I assume is what you were adding to
> > your normal homepage.
> 
> That's the initial problem that I'm talking about.
> All the queues are enabled on the 'Customize Quick search' page
> (http://rtir.local/Prefs/Quicksearch.html), yet in
> http://rtir.local/RTIR/index.html nothing shows up in 'Quick search'.
> The ticket should just be part of a queue to show up right?

Please provide a screenshot of your RTIR homepage.

-kevin
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