On Tue, Jun 26, 2012 at 1:39 PM, Jesper Skou Jensen <[email protected]> wrote: > Hi there, > > I'm in the process of upgrading an rather OLD RTIR setup to the brand > spanking new 3.0.0 and I've run into a problem that I hope you guys can help > me with.
Have you performed upgrade or decided to go with clean installation? Do you perform this in test environment or production? > When I try to link an Incident to an Investigation I get an RT Error: > "Could not load ticket $id" Existing incident to existing investigation, right? Starting from Investigation or Incident? > A similar problem occurs when I enter an Incident and try to launch a new > Investigation, AND clicks the radio button next to the Incident (to say yes > I want to link to this Incident). In this case I get the Result: > "Creation failed:" > "Couldn't load incident #$id" I'm not sure how to reproduce this. > I'm wondering if I've run into a bug, or I'm doing something wrong? I hope > you guys has the answer. Sounds like a bug. We will check. A few screenshots showing pages before error would be helpful to understand how to reproduce issues. > -- > > Regards > Jesper Skou Jensen > _______________________________________________ > Rtir mailing list > [email protected] > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rtir -- Best regards, Ruslan. _______________________________________________ Rtir mailing list [email protected] http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rtir
