On Thu, Oct 11, 2012 at 11:40 PM, Tony Arnold <[email protected]> wrote: > I've installed RT 3.8.14 and RTIR 2.6.1 and followed the instructions in > the relevant README files. > > When connecting I see the RT login page and I can log in as root, but > even after installing RTIR, there is RTIR at a glance option or an RTIR > view of tickets etc. > > I've added RT::IR to the list of plugins in the RT_Siteconfig file. > > In an older version I had to do a require to pull in an RTIR_COnfig file > but that doesn't seem to exist. > > Any clues please?
It exists in local/plugins/RT-IR/etc and you don't need to pull it anymore. For customizations of those options you either use RT_SiteConfig.pm or RTIR_SiteConfig.pm file. The latter file you can create in main etc dir or plugin's. > Regards, > Tony. > -- > Tony Arnold, Tel: +44 (0) 161 275 6093 > Head of IT Security, Fax: +44 (0) 705 344 3082 > University of Manchester, Mob: +44 (0) 773 330 0039 > Manchester M13 9PL. Email: [email protected] > _______________________________________________ > Rtir mailing list > [email protected] > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rtir -- Best regards, Ruslan. _______________________________________________ Rtir mailing list [email protected] http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rtir
