Hi, Changing template for a queue in global scrip is simple. You just create queue specific template in the queue. See Template page on the wiki.
On Thu, Jan 24, 2013 at 6:43 PM, Tony Arnold <[email protected]> wrote: > I want to change the way one of the global scrips is used. I'd like to > assign to individual queues, but then modify it for just one of the > queues, if that makes sense. > > In particular, On Correspond Notify Admin CCs is currently global. I > want to change just the template used when this scrip is used by the > Blocks queue, but keep it as is for the Incident Reports queue. > > The only way I can see of doing this at the moment, is to delete it from > the global scrips and then recreate it for the individual queues as needed. > > Is there an easier way to do this? Ideally, I'd like to configure a > scrip, say whether it is global or not and assign it to the queues that > need it. > > Regards, > Tony. > -- > Tony Arnold, Tel: +44 (0) 161 275 6093 > Head of IT Security, Fax: +44 (0) 705 344 3082 > University of Manchester, Mob: +44 (0) 773 330 0039 > Manchester M13 9PL. Email: [email protected] > _______________________________________________ > Rtir mailing list > [email protected] > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rtir -- Best regards, Ruslan. _______________________________________________ Rtir mailing list [email protected] http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rtir
