RTIR 3.0.0rc2 fixes regressions in 3.0.0rc1 and improves compatibility with RT 4.
http://download.bestpractical.com/pub/rt/devel/RT-IR-3.0.0rc2.tar.gz http://download.bestpractical.com/pub/rt/devel/RT-IR-3.0.0rc2.tar.gz.asc SHA1 sums 4bfd6a03ed2bb92dfbde0035decacf0891e08f5e RT-IR-3.0.0rc2.tar.gz 6e1742e072c66e143c822eaeadc3a4cd42c19c8c RT-IR-3.0.0rc2.tar.gz.asc This RTIR release requires RT 4.0.14. A release candidate has been made available which is suitable for running with this release. http://lists.bestpractical.com/pipermail/rt-devel/2013-July/011953.html If you are already running 3.0.0rc1, this release contains a database upgrade. If you are still running on 2.6 but have been testing upgrades, it includes a number of updates to the upgrade process that should improve performance. Please review all of the documentation in docs/UPGRADING and corresponding docs/UPGRADING-* files relevant to your current RTIR version. You may also review the upgrading documentation at http://www.bestpractical.com/docs/rtir/3.0/ Bugs * Loss of checkbox state on Incident Reply. * Editing of searches from the Incident Reply/Merge or other pages with embedded searches now keeps state properly. * RTIR no longer automatically loads the last viewed search on your homepage or on an Incident Display or Reply page as your 'Current Search'. This should reduce confusion when editing searches. * Users CC'ed on Investigation creation will now receive the initial ticket mail. If you are upgrading, there is required action documented in docs/UPGRADING-3.0. * A number of language standardizations have been applied. Investigations are always Launched, you always Edit a Search rather than Building a Query. * If an old upgrade left behind Saved Searches or Default Formats with old RTIR Custom Fields, RTIR will warn the Administrator and User. * Upgrades from very old RTIR versions (1.0 era) are now compatible with RT 4 and RTIR 3. * When Splitting a Report or Block, don't lose the Incident Link, and support Reports and Blocks being linked to multiple Incidents. * The 2.9.0 database upgrade's performance can be improved with temporary indexes. * The 2.5.1 upgrade script to fix Saved Searches now catches more RTIR Custom Fields. * When editing a search, users can now select a Status. Features * IP Custom Fields now link to the Lookup page, rather than requiring users to search for the IP in the ticket history. * DutyTeam users can now preview outgoing mail recipients as well as see a record of outgoing mail on Tickets. * Investigations now always get Signatures on Create/Reply while Incidents do not have a Signature on Create (because they are internal). * RT's 'make upgrade-database' is available for RTIR database upgrades. * As many RTIR Custom Fields as possible are now Dropdowns instead of Select Boxes. * RTIR's default Whois servers are in a more useful order. * The old version of Net::Whois::RIPE required by RTIR is now bundled and patched for perl-5.18.0 compatibility. This should simplify installation. Documentation * Documentation is now organized following RT's standard. * Documentation is now available for browsing on http://bestpractical.com/docs/ A complete changelog is available from git by running: git log 3.0.0rc1..3.0.0rc2 or visiting https://github.com/bestpractical/rtir/compare/3.0.0rc1...3.0.0rc2
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