Actually this happens even without using the --extension parameter with rt-mailgate as well. Same exact error.
On 27 October 2014 09:41, Landon Stewart <[email protected]> wrote: > On 6 October 2014 14:13, Kevin Falcone <[email protected]> wrote: > >> RTIR 3.2.0rc1 is the first release candidate of RTIR compatible with RT >> 4.2. >> >> It is only compatible with RT 4.2.7 and later and will refuse to install >> on earlier versions of RT 4.2. >> > > Hi Kevin, > > After a completely fresh installation of rt-4.2.8 and then RT-IR-3.2.0rc1 > but get an error when using --extension with rt-mailgate to create tickets > saying: > > [13114] [Mon Oct 27 16:32:42 2014] [error]: Custom Field #1 has incorrect > LookupType '' (/opt/rt4/sbin/../lib/RT/CustomField.pm:1318) > Trace begun at /opt/rt4/sbin/../lib/RT.pm line 302 > Log::Dispatch::__ANON__('Log::Dispatch=HASH(0x7fcd31a65918)', 'Custom > Field #1 has incorrect LookupType \'\'') called at > /opt/rt4/sbin/../lib/RT/CustomField.pm line 1318 > RT::CustomField::ObjectTypeFromLookupType('RT::CustomField=HASH(0x7fcd04187e30)') > called at /opt/rt4/sbin/../lib/RT/Ticket.pm line 475 > RT::Ticket::Create('RT::Ticket=HASH(0x7fcd04148108)', 'Subject', 'test 2 > iweb', 'Cc', 'ARRAY(0x7fcd3447a520)', 'Requestor', 'ARRAY(0x7fcd3447a508)', > 'Queue', 4, 'MIMEObj', 'MIME::Entity=HASH(0x7fcd04106590)', > 'CustomField-1', 'IWEB') called at > /opt/rt4/local/plugins/RT-IR/lib/RT/IR.pm line 982 > etc... > > > -- > Landon Stewart :: [email protected] > Lead Specialist, Abuse and Security Management > Spécialiste principal, gestion des abus et sécurité > http://iweb.com :: +1 (888) 909-4932 > > > -- Landon Stewart :: [email protected] Lead Specialist, Abuse and Security Management Spécialiste principal, gestion des abus et sécurité http://iweb.com :: +1 (888) 909-4932
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