Hi Zed, Thanks very much for your reply. I appreciate it very much. More below.
Zed A. Shaw wrote: > Restart (USR2) isn't that reliable because of > how ruby/rails needs to reload. You should > use a full stop/start cycle instead. I've been doing that. Should have said it that way. > Once you start doing that and you still get no > response then run strace on the mongrel process > to see what it's doing. The folks at the hosting service (a2hosting) have done that I think and they tell me it hasn't given them any clues. > It's most likely that you have a library that's messing > things up. If by 'library' you mean gems / plugins, I do have a couple installed: PDF::Writer and BackgroundRb. But BackgroundRb is stopped and there are no calls to PDF:Writer being used in the test scenerio I've been using. I thought Rails didn't load code before it needed it. Anyway, here's what I'm doing. 1) Start mongrel using mongrel_rails start -d -p 3002 -e production < /dev/null >& /dev/null 2) Open a browser and browse to the index action of the Rails app (the index action is empty and the view renders a page with a form on it that has a group of 3 radio buttons and a submit button.) 3) Close the browser. 4) Wait 40 minutes, then do step 2 again. The result of step 4 is a blank white screen, not an error message. Neither production.log nor mongel.log have anything written to them at that point other than the initial startup messages in mongrel.log and the initial request from step 2 in production.log. When I stop mongrel, it writes a message to both logs saying its killing a slow worker. That's the only clue I get. Steps 1-4 can be repeated ad nauseum. After their initial investigation the sys admins concluded the problem had to be in my code (surprise, surprise ;-) ) I had a slightly different version that was running flawlessly on my shared account with them, so I decided to 'dig in.' I copied the entire Rails application directory for both apps to my PC, then copied the one I was having problems with on the VPS over to the shared account. It ran without a problem (and, a week later, is *still* running without a problem.) Yesterday they set up a cron job outside my space to invoke the index method every 10 minutes. That's 'solved' the problem. It doesn't sit well with me though. My experience leads me to fear that whatever the real cause of the problem is will eventually manifest itself again. At the worst possible time. If you (or anyone else reading this) have any interest in understanding what's really going on (since mongrel's behavior is the only clue from an end user perspective), please let me know. I'll give you any access you need. If not, I understand completely. Thanks again for your time. Best regards, Bill > Also, don't use pstore, don't set Logger to rotate, don't do file > locking, and don't use a crappy DNS. > > -- > Zed A. Shaw, MUDCRAP-CE Master Black Belt Sifu > http://www.zedshaw.com/ > http://www.awprofessional.com/title/0321483502 -- The Mongrel Book > http://mongrel.rubyforge.org/ > http://www.lingr.com/room/3yXhqKbfPy8 -- Come get help. > > > > --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Deploying Rails" group. To post to this group, send email to rubyonrails-deployment@googlegroups.com To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/rubyonrails-deployment?hl=en -~----------~----~----~----~------~----~------~--~---