> Sorry but my english understanding is very bad.

Your English is fine for me, at least the written one.

> I've to make an application to monitor the installation and
> replacement of all the PCs in my company.
[...]
> Do you think that one type of application of this kind is suitable for
> the use of a finite state machine?

IMHO I think you know enough about your problem to start thinking
about the implementation. I think a state machine would probably work
for you based on what you have described. You can find a few options
at http://ruby-toolbox.com. If none of them help you I would consider
then implementing it yourself, which should not be hard. If you decide
going that route I'll be happy to share with you how I implemented
something similar to a state machine for a similar problem not long
ago using modules.

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