Thanks for your response.  I tried this on a string that was causing
the error and it didn't work.  The problem is with microsoft word
special characters.  I can't find a way to replace these characters.
Here is one website I found that describes the special characters:
http://www.toao.net/48-replacing-smart-quotes-and-em-dashes-in-mysql,
although it's not about rails.

Can anyone help me out?

Thanks,

Erica

On Jun 17, 7:38 pm, Jeff Lewis <[email protected]> wrote:
> HiErica,
>
> I ran into similar situation a while ago for a webservice app I was
> working on where I had to handle a lot of bad / untrusted non-utf8
> data, and found a fix that met the needs of the app using Iconv
> (http://www.ruby-doc.org/stdlib/libdoc/iconv/rdoc/index.html)
> following a strategy outlined by Paul Battley (http://po-ru.com/diary/
> fixing-invalid-utf-8-in-ruby-revisited/):
>
> ...
>   def AppUtil.force_utf8(str)
>     ic = Iconv.new('UTF-8//IGNORE', 'UTF-8')
>     return ic.iconv("#{str} ")[0..-2]
>   end
> ...
>
> Jeff
>
> On Jun 16, 5:27 pm,Erica<[email protected]> wrote:
>
> > What's a good solution for fixing character encoding problems for
> > compatibility between ascii and utf-8?  The database is postgres and
> > is encoded in utf-8.
>
> > Once in awhile there will be a compatibility error from strings from a
> > webform.
>
> > Is there a command to fix this besides using
> > a_string.force_encoding('utf-8')?  Even this doesn't seem to always
> > work either.
>
> > Thanks,
>
> >Erica

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