Hi Bob, I have had great luck with SHS orders (actually luck had nothing to do with it, they simply give great service). However, if you think there is a problem with your order, the best way to check it out is thru a phone call. I realize that this is awkward from overseas, due to long distance calling and the fact that you have to call during business hours outside of your time zone, but you get results quicker and more accurately than with mail or email. Also, it helps to make sure that your initial order contains your phone number (and preferred calling times), so that if there is a problem or question, they can reach you directly rather than write to you and then wait for you to contact them back.
Regards and Good Luck, Bill Nielsen Oakland Park, FL --- In [email protected], "bobcom52" <[EMAIL PROTECTED]> wrote: > > Does anyone know if there are problems at S Helper Service? > I placed two orders with S gauge suppliers some months back. I received > my order from one supplier but have received nothing from SHS. I > emailed their address for customer problems a few weeks back and > received a reply that it would be looked at. I heard nothing so I > emailed that address again a week ago and still haven't heard anything. > Bob Comerford > Australia > Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/S-Scale/ <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
