From: Alan Lambert Fort Worth, Texas Bob, and All, Sounds like the "talk to Us" group at Lionel are stuck on the 3 rail side of Lionel. Guess we will have to wait until after the 30th to get more usefull info from Mike Reagan. Alan
________________________________ From: coalsmoker2194 <[email protected]> To: [email protected] Sent: Sunday, October 28, 2012 12:55 PM Subject: {S-Scale List} Re: Lionel "S" scale wheels Rick is correct. I just looked back at Lionels reply. It was indeed a "Talk to Us" reply. No name associated with it. Bob Davis --- In mailto:S-Scale%40yahoogroups.com, "richgajnak" <rustytraque@...> wrote: > > > > --- In mailto:S-Scale%40yahoogroups.com, "Ed" <Loizeaux@> wrote: > > > > > Recieved a reply from Lionel Thursday about the scale wheels. My reply > > > said No scale wheels were being considered. FWIW ? > > > Bob Davis > > > > Bob....Could you find out exactly who sent the reply? If not the name of > > the individual, the name of the department or something else that might > > help us to track back to the source of this information? Thanks...Ed L. > > > > Bob's response from Lionel is obviously from the "Talk To Us" personnel. > That's essentially the same response I got from them. > > My personal feeling has become that Lionel's "Talk To Us" IS the source of > most confusion out of Lionel on this and other subjects. > > Here are two other responses as posted on the OGR forum regarding the new > Flyer and scale wheels. > > The first post is from one OGR forum menmber who knows one Remy Convery, who > apparently holds some kind of position of authority at Lionel: > > "the SD70's are intended to have scale wheel options, if at all possible". > > "for the Scale Cylindrical Hoppers we have developed a scale wheeled truck > with a removable AF traditional coupler (it is separate from the truck) and > attachment `pad' on the frame for scale couplers. It will also have removable > truck sides whereby the consumer can replace scale wheel sets with > traditional Flyer ones. That amalgamation is the best approach given that > either scenario involves additional expenditures by the consumer. This is the > fairest way of providing a far ranging item that touches both realms at > minimized cost." > > The next one was posted on the OGR forum by Mike Reagan, Director of Customer > Support at Lionel: > > "We are not including any models of the Y3 with scale wheels at this time, > however, there will be both hi-rail and scale wheel set variants for our > U-boat and SD70ACe models. Thank you, Mike Reagan Director of Customer > Service Lionel" > > The funny thing was, the subject of scale wheels for the Y3 was not part of > the subject or even mentioned on this OGR forum discussion thread. > > Now, according to the auto-response I recieved later Friday once I located > his email address, Mike Reagan will be out of the office until the 30th. My > email to him basically took Lionel to task about the confusing and > contradictory nature of their communication with the consumer. > > Rich G(ajnak) >
