We finally have the reverse DNS record, and I just checked the logs and it 
looks like the emails are being accepted again. Sorry for the wait, there 
was a bureaucratic snafu that held up our request in the IT department. 
 Let me know if you still have any problems with it.

-Keith

On Sunday, October 27, 2013 9:38:45 AM UTC-7, Anne Schilling wrote:
>
> I changed my e-mail address from the math to the university account and 
> ever since have been receiving e-mails again from trac. 
>
> Anne 
>
> On Oct 27, 2013, at 9:28 AM, William Stein <wst...@gmail.com <javascript:>> 
> wrote: 
>
> > On Sun, Oct 27, 2013 at 9:22 AM, Frédéric Chapoton 
> > <fchap...@gmail.com<javascript:>> 
> wrote: 
> >> Hello 
> >> 
> >> Since a few days, I am no longer receiving any email from trac, even in 
> my 
> >> spam box.. 
> >> 
> >> Can somebody please confirm that this problem is still there ? 
> > 
> > For what it's worth, I did receive a few trac messages yesterday. 
> > 
> >> Frédéric 
> >> 
> >> Le mercredi 23 octobre 2013 19:09:56 UTC+2, Keith Clawson a écrit : 
> >>> 
> >>> On Wednesday, October 23, 2013 8:21:21 AM UTC-7, Anne Schilling wrote: 
> >>>> 
> >>>> On 10/23/13 8:18 AM, Daniel Krenn wrote: 
> >>>>> Am 2013-10-19 20:05, schrieb Fr�d�ric Chapoton: 
> >>>>>> since the new trac server introduced last week, the trac emails are 
> >>>>>> classified as spam in my mailbox. This is very inconvenient. Am I 
> the 
> >>>>>> only one observing this ? If not, maybe this could be caused by a 
> >>>>>> misconfiguration of the new trac machine ? 
> >>>>> 
> >>>>> Still no emails from trac... (it would be nice if someone can fix 
> this) 
> >>>> 
> >>>> I agree! I also still do not get any e-mail from trac! 
> >>>> 
> >>>> Anne 
> >>> 
> >>> 
> >>> The emails should hopefully start working today or tomorrow. I 
> submitted a 
> >>> ticket to our IT dept. to have a reverse DNS entry added, and it 
> invariably 
> >>> takes a few days for them to make these kinds of changes. Nothing 
> about the 
> >>> Trac virtual machine should have changed besides the IP address, so 
> I'm 
> >>> pretty sure that the lack of reverse DNS is the cause of the problem. 
> >>> 
> >>> -Keith 
> >> 
> >> -- 
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> > 
> > 
> > -- 
> > William Stein 
> > Professor of Mathematics 
> > University of Washington 
> > http://wstein.org 
>

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